Terms & Conditions
Website Terms & Conditions of Use
By accessing our website, you, the user, agree to the terms and conditions we set out here. These terms and conditions may change at our discretion any time, and without notice. All orders and purchases made through this site are also governed by these terms and conditions.
Use of and orders placed on this website are governed by the laws of the State of Alabama without regard to its conflict of law provisions. The user is also responsible for complying with these laws.
We may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and item availability. All sizes and weights quoted are approximate. All prices listed are in US dollars and all charges will be processed in US dollars. All prices listed on this site are subject to confirmation. You agree to pay all charges payable for your order.
We will use reasonable efforts to deliver items as quickly as possible, and within any time indicated. However, we are not responsible for delivery delays beyond our control. We will endeavour to notify users if delivery is delayed. We process orders in the way they are received. We try our best to get our orders out.
Some information on the web site may contain typographical errors or other inaccuracies, be incomplete or not up-to-date. Some of this information may relate to product description, price or availability.
You are welcome to submit suggestions, comments, or photographs. If you submit content you grant Dezign Ayuan Naturals, a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, publish and distribute in any media. The name that is used when submitting such content may also be used. You represent and warrant that the content you provide is accurate, and that you hold rights to such content.
When registering for an account, you will have a password . You are responsible for maintaining the confidentiality of your password, and are fully responsible for all activities that occur under your password or account.
We appreciate customer feedback if you find an error on the site. We will correct mistakes with or without notice. We apologize, in advance, for any inconvenience caused.
We ship all orders via USPS Priority Mail or USPS Parcel Post depending on location and will provided you with timely email communication and delivery confirmation when your order is shipped. USPS Priority Mail usually averages about 2-3 delivery days and USPS Parcel Post with Delivery Confirmation averages about 2-3 days as well. Please allow us 3-5 business days from the time you place your order to process & prepare . Sometimes, we may have to extend our processing time due to sales or large order volume. We will notify our customers if your order will be out at a later time then expected. All of our products are made fresh to orderto provide the best quality and freshness. Please allow USPS an additional 2-3 business days after our product preparation time (2-3 business days) to deliver your order.
Refunds & Returns
All of our products are made to order to ensure freshness and quality. Therefore, we cannot refund or accept returns that have been opened or used. If you have any questions about your order, please contact us within 24 hours of receiving your hair treats so we can provide you with the best customer service solution possible.
Dezign Ayuan Naturals products are not intended to treat, cure, diagnose or prevent any conditions.
Please use our products with the care and caution. Keep away from children. Use only for the purposes for which they are intended. We are not liable for any misuse of our products. The information provided on our website is provided as general information for your knowledge and has not been evaluated by the FDA. Please keep in mind that because each person's hair & skin is different, the product ingredients may or may not work as intended. If you have any type of allergies please do a skin patch test first if you see any redness or irritation please discontinue use. We are not responsible for any allergic reactions to the ingredients used in our products.